© 2019 Help At Hand Care Limited  | Company Number  11929002 | CQC Registration Number  4908688965

Registered Address : Parkstone House

46 Park Road

Torquay, Devon

TQ1 4QR

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Services

 

Personal Care

Help@ Hand Care Services will provide your personal care with the five key criteria as our base line and always strive go above and beyond in the delivery of your care

 

  • Safe: You will always be protected from abuse and avoidable harm.

  • Effective: We will ensure your care, treatment and support achieves good outcomes, helps you to maintain quality of life and is based on the best available evidence.

  • Caring: Our Care Givers will always involve and treat you with compassion, kindness, dignity and respect.

  • Responsive: Services are organised so that they meet your needs. We will, with you and your family, develop a comprehensive care plan that respects your wishes

  • Well-led: The leadership, management and governance of our organisation will make sure we are providing high-quality care that's based around your individual needs and that it encourages learning and innovation, and that it promotes an open and fair culture.

 

Companionship

Our Customers have invariably become good friends over the years and our Care Givers will love getting to know you, hearing your stories and spending time with you.

 

Social Inclusion

We believe that you should maintain your connections to friends, family and social networks. It is important to stay busy, have fun and stay in touch with the people you love and cherish. Our Care Givers will help you to keep your social calendar full.

 

Meal Preparation

You decide what it is you want to eat and drink and within reason we'll get it ready for you within the guidelines set out within our food preparation policy

 

Respite Relief

Your main carer is dedicated to your ongoing health and wellbeing. When they need a rest to recharge their batteries, we can step in to provide your care and allow them some time to re-energise.

 

Accompanied Outings

You are at the heart of everything we do. Your needs and wishes are first on our priority list. We want to help you to continue doing the things you love to do. Whether that be trips to see friends and family,  attend clubs and social events, our Care Givers are there to make it happen in a safe and caring way, helping you to maintain your independence and social well being.

 

Shopping

We are able collect your provisions and receive and unpack home deliveries for you or make it possible for you to continue to do your own shopping with the assistance of your Care Giver.

 

Medication Prompting

Our trained Care Givers will, as part of of your care plan prompt you to take your medicines, reminding you of the correct dose as labelled and can assist you with the opening of blister packs and bottles, the application of skin creams and dissolving of soluble tablets in water etc. 

Cleaning

We're here to help you keep your home clean and fresh with a full range of cleaning services to include:

  • Regular cleaning

  • Spring cleans

  • Carpets and upholstery 

  • Oven cleaning

  • Steam cleaning

  • Windows

  • Paths and patios